CSL Plasma - branch in Peoria, 4125 N Sheridan Rd Unit 10

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What services can you find at CSL Plasma - branch in Peoria, 4125 N Sheridan Rd Unit 10?

  • Plasma Donation
  • Health Screening Services
  • Compensation for Donations
  • Needle Insertion Services
  • Post-Donation Care
  • Referral Programs

📍 Where can you find CSL Plasma - branch in Peoria, 4125 N Sheridan Rd Unit 10?

CSL Plasma, located at 4125 N Sheridan Rd Unit 10, Peoria, IL 61614, is a plasma donation facility that offers a friendly environment for donors. Open Monday through Saturday, the center provides a range of services aimed at ensuring a safe plasma donation experience. Friendly staff members are committed to assisting donors with professionalism, although some visitors have noted variability in service experiences.

While wait times can occasionally be longer than expected, many donors appreciate the thorough screening process. The facility is reportedly clean, and there are several dedicated employees who consistently receive positive feedback for their helpfulness and attentiveness. Whether a first-time donor or a regular participant, CSL Plasma aims to create a positive atmosphere for all.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM Closed

📢 What do customers say about CSL Plasma - branch in Peoria, 4125 N Sheridan Rd Unit 10?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff, with some standout employees like Aaliyah and Mark praised for their helpfulness and positive attitudes. Long wait times, often ranging from 1-2 hours, leading to frustration among donors.
Clean facility that donors appreciate. Inconsistent staff attitudes, with some employees reported as rude or dismissive, creating a negative atmosphere.
Some donors report positive experiences with quick and thorough physical exams and needle insertions, with minimal bruising afterwards. Issues with staff communication and handling of mistakes, such as missticks and deferrals, leading to dissatisfaction.
Manager Holly is recognized for treating both donors and staff with respect and handling issues effectively. Reports of staff gossiping and not concentrating on their tasks, which affects service quality.
Many donors express understanding of wait times, acknowledging that screening processes take time and that the staff are doing their best. Concerns about payment issues and delays, with some donors feeling they were not compensated fairly for their donations.