American Red Cross - branch in Peoria, 405 W John H Gwynn Jr Ave
What services can you find at American Red Cross - branch in Peoria, 405 W John H Gwynn Jr Ave?
- Plasma Donation Services
- Whole Blood Donation Services
- Apheresis Donation Services
- Convenient Scheduling for Donations
- Fast Check-In Process
- Blood Drive Coordination Services
📍 Where can you find American Red Cross - branch in Peoria, 405 W John H Gwynn Jr Ave?
The American Red Cross blood center in Peoria, Illinois, is dedicated to providing a welcoming environment for blood and plasma donations. Located at 405 W John H Gwynn Jr Ave, the center offers flexible hours throughout the week, making it convenient for donors to schedule their visits. Many donors appreciate the clean facilities and the friendly demeanor of the staff, highlighting a fast check-in process that prioritizes efficiency and comfort during appointments.
Despite varying experiences reported by visitors, the center strives to improve its services continuously. Some feedback suggests opportunities for enhancing staff interactions, while others commend individual team members for their exceptional support. Overall, the American Red Cross remains committed to its mission of saving lives while ensuring a positive donor experience.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8:30 AM–4:30 PM | 11 AM–7 PM | 11 AM–7 PM | 9:30 AM–5:30 PM | 7 AM–3 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about American Red Cross - branch in Peoria, 405 W John H Gwynn Jr Ave?
 Good Points |  Complaints |
|---|---|
| High rating of 4.7 indicates overall satisfaction among donors. | Reports of rude behavior from some staff members, leading to negative experiences for donors. |
| Fast check-in and service, making the donation process efficient. | Inconsistent customer service, with some donors feeling that staff were not interested in facilitating their donation. |
| Friendly staff, with specific praise for individuals like Heather, the blood drive coordinator. | Technical issues with equipment, such as apheresis machines and computer systems, causing delays. |
| Clean and well-maintained facility, contributing to a positive experience. | Some donors have experienced a lack of enthusiasm from staff, which can detract from the overall experience. |
| Convenient scheduling options for donors, making it easier to give blood. | |
| Appreciative staff who acknowledge and thank donors for their contributions. |