BioLife Plasma Services - branch in Pearland, 3020 Kirby Dr

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What services can you find at BioLife Plasma Services - branch in Pearland, 3020 Kirby Dr?

  • Plasma Donation Services
  • Financial Assistance Programs
  • First-Time Donor Orientation
  • Health and Safety Assessments
  • Referral Programs for Donors
  • Incentive Programs for Regular Donors

📍 Where can you find BioLife Plasma Services - branch in Pearland, 3020 Kirby Dr?

BioLife Plasma Services in Pearland, TX, offers a friendly atmosphere for both first-time and returning donors. Located at 3020 Kirby Dr, the center is known for its helpful staff, who provide guidance throughout the donation process, ensuring a comfortable experience. Many patrons appreciate the approachable nature and professionalism of employees, particularly highlighting team members like Mayra and Dylan for their kindness and informative assistance.

However, some donors have raised concerns about long wait times due to high volumes and staffing levels, leading to experiences that could detract from the overall service quality. While many have enjoyed their time at the center, it’s important for prospective donors to consider personal experiences, as feedback varies widely. Regardless, the center maintains a welcoming environment aimed at supporting community plasma donations.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 6 AM–7 PM 6 AM–7 PM 6 AM–7 PM 6 AM–6 PM 8 AM–4 PM 8 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Pearland, 3020 Kirby Dr?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff who make donors feel comfortable. High volume of donors leading to long wait times (1-4 hours).
Great atmosphere and positive energy during the donation process. Insufficient staff to handle the volume, resulting in stress and care issues.
Staff members are informative and patient, especially with first-time donors. Inconsistent experiences with staff professionalism and attentiveness.
Consistent positive experiences reported by long-term donors. Concerns about the financial assistance program and decreasing compensation for frequent donors.
Specific staff members, like Mayra and Ty, receive high praise for their kindness and support. Reports of poor hygiene practices, such as staff not changing gloves when necessary.