CSL Plasma - branch in Muncie, 1321 S Madison St
What services can you find at CSL Plasma - branch in Muncie, 1321 S Madison St?
- Plasma Donation
- New Donor Promotions
- Compensation for Donors
- Health Screening Services
- Blood Sample Collection
- Plasma Processing
📍 Where can you find CSL Plasma - branch in Muncie, 1321 S Madison St?
CSL Plasma, located at 1321 S Madison St, Muncie, IN 47302, offers plasma donation services to the local community. Donors can visit the center from 7 AM to 7 PM on weekdays and 7 AM to 3 PM on weekends. While the facility features friendly technicians who strive to provide a welcoming atmosphere, some patrons have noted challenges related to wait times and staffing during busy periods.
Despite occasional issues, many donors appreciate the care and dedication of the staff, who work hard to create a positive donating experience. Prospective donors are encouraged to consider their options and check CSL Plasma's current promotions and compensation rates before making a decision.
Schedules:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in Muncie, 1321 S Madison St?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who provide good support to first-time donors. | Understaffed, leading to long wait times for donors (1-4 hours). |
| Staff tends to remember regular donors, creating a welcoming atmosphere. | Poor management and organization, resulting in inefficient service. |
| Most technicians are great to talk to, even during early hours. | Inconsistent customer service experiences, with some staff being rude or unhelpful. |
| Some staff members are dedicated and work hard to manage the workload. | Recent changes in compensation structure have negatively affected donor pay, especially for those not in the top weight class. |
| Facility lacks adequate seating for waiting donors, forcing them to stand or sit on the floor. |