Octapharma Plasma - branch in Mesa, 9124 E Apache Trail Ste 1
What services can you find at Octapharma Plasma - branch in Mesa, 9124 E Apache Trail Ste 1?
- Plasma Donation
- Plasma Collection
- Health Screenings
- Compensation for Donations
- Octa App for Scheduling
- On-site Phlebotomy Services
📍 Where can you find Octapharma Plasma - branch in Mesa, 9124 E Apache Trail Ste 1?
Located at 9124 E Apache Trail Ste 1, Mesa, AZ 85207, Octapharma Plasma offers a clean and well-maintained environment for individuals looking to donate plasma for compensation. The center's friendly staff is noted for their professionalism, creating a positive experience for donors. Many appreciate the use of the Octa app, which streamlines the check-in process and reduces wait times. While some donors have experienced delays due to a busy schedule, the quality of care during the donation process remains a point of praise.
Clients report that staff members are attentive and skilled, making the donation process as comfortable as possible. With a focus on cleanliness and customer service, Octapharma Plasma aims to provide an efficient and pleasant experience for all donors. Despite occasional staffing challenges, the commitment to providing quality care is evident. Visitors can expect a friendly atmosphere and prompt attention to ensure the best possible experience when donating plasma.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Mesa, 9124 E Apache Trail Ste 1?
 Good Points |  Complaints |
|---|---|
| Clean and well-maintained facility, including restrooms and donation bays. | Slow pace of some phlebotomists, leading to longer wait times for donors. |
| Friendly and professional staff, particularly Miss Leticia and Miss Alazae, who provide excellent service. | Management appears to be inattentive to long lines and slow turnover, prioritizing decorations over efficiency. |
| Efficient check-in process, especially when using the Octa app. | Inconsistent experiences with staff, with some phlebotomists lacking empathy and responsiveness to donor discomfort. |
| Positive experiences reported by long-term donors, highlighting the center's top-ranking service. | Long wait times for first-time donors, which can be frustrating despite thorough safety protocols. |
| Quick payment process after donation, making it convenient for donors. | Some staff in the office seem unhelpful during peak times, leading to dissatisfaction among waiting donors. |
| Staff is generally knowledgeable and helpful, creating a welcoming atmosphere. |