Octapharma Plasma - branch in Memphis, 4212 Elvis Presley Blvd
What services can you find at Octapharma Plasma - branch in Memphis, 4212 Elvis Presley Blvd?
- Plasma Donation Services
- Health Screenings
- Phlebotomy Services
- Comfortable Donation Beds
- Entertainment Options (TV during donation)
- Personalized Donor Interaction
📍 Where can you find Octapharma Plasma - branch in Memphis, 4212 Elvis Presley Blvd?
Octapharma Plasma, located at 4212 Elvis Presley Blvd, Memphis, TN 38116, is a dedicated plasma donation center in Whitehaven. Open seven days a week, with varied hours to accommodate donors, the center features a team of both friendly and professional staff. Many donors appreciate the attentiveness of employees like Jazmine C. and Brittany Avila, who create a welcoming environment. However, some patrons express concerns about wait times, citing staffing challenges that can lead to lengthy visits.
While most experiences are positive, donors have shared feedback regarding long wait periods and a need for improved management of the donation process. Comfortably equipped with amenities like TV, Octapharma Plasma seeks to balance safety and efficiency. Despite some mixed reviews, the center strives to provide a caring atmosphere where everyone feels valued.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 8 AM–6 PM | 10 AM–6 PM |
📢 What do customers say about Octapharma Plasma - branch in Memphis, 4212 Elvis Presley Blvd?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff, including notable employees like Zela, Jazmine C., and Brittany who provide excellent service. | Long wait times due to understaffing, with reports of 3 to 4 hours for the entire donation process. |
| Clean and comfortable environment that makes donors feel at home. | Rude behavior from some staff members, leading to a negative experience for certain donors. |
| Efficient interaction with donors, with staff engaging in friendly conversation and providing entertainment like TV during donations. | Strict and seemingly unreasonable rules, such as prohibiting face masks and hats, which some donors find unnecessary. |
| Quick and smooth donation process for some, with positive experiences reported by regular donors. | Inadequate seating for waiting donors, particularly affecting elderly individuals who have to stand for long periods. |
| Management has some attentive and considerate employees who prioritize donor comfort. | Inconsistent service quality, with some staff members being helpful while others exhibit a bad attitude. |