BioLife Plasma Services - branch in Maple Grove, 9515 Garland Ln N

What services can you find at BioLife Plasma Services - branch in Maple Grove, 9515 Garland Ln N?

  • Plasma Donation
  • Compensation for Plasma Donation
  • Health Screenings
  • Blood Testing Services
  • Appointment Scheduling
  • Donor Education Programs

📍 Where can you find BioLife Plasma Services - branch in Maple Grove, 9515 Garland Ln N?

BioLife Plasma Services, located at 9515 Garland Ln N, Maple Grove, MN 55311, is a plasma donation center known for its experienced staff and commitment to quality service. While many patrons have praised the team for their professionalism and friendly demeanor, there have been notable concerns about longer wait times and scheduling issues, causing frustration for returning donors.

Visitors have reported experiences of extended wait periods, sometimes exceeding 90 minutes, even for those with appointments. Comments on the experience often highlight inconsistencies with the donation process, including challenges with needle placement and communication among staff. Despite these challenges, BioLife continues to provide a valuable service to the community by facilitating plasma donations.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6 AM–7:30 PM 6 AM–7:30 PM 6 AM–7:30 PM 6 AM–7:30 PM 6 AM–7 PM 8 AM–3 PM 7 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Maple Grove, 9515 Garland Ln N?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff Long wait times, averaging almost 2 hours per visit
Good experience with wait times and process in the past Inexperienced staff and trainees causing issues during donations
Compensation for donations is decent Poor communication among staff leading to confusion
Convenient location in Maple Grove Overbooking appointments resulting in excessive lines
Clean and organized facility Decreased compensation for longer donation times
Recent decline in overall service quality