Grifols Interstate Blood & Plasma Donation Center

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What services can you find at Grifols Interstate Blood & Plasma Donation Center?

  • Plasma Donation
  • Compensation for Plasma Donation
  • Health Screenings
  • Phlebotomy Services
  • Referral Programs
  • Community Events

📍 Where can you find Grifols Interstate Blood & Plasma Donation Center?

Grifols Interstate Blood & Plasma Donation Center, located at 4641 Verona Rd, Madison, WI, offers a convenient donation experience with a friendly atmosphere. The staff are generally trained and attentive, often making the donation process smoother for patrons. Many customers appreciate the professional demeanor of phlebotomists, especially noting the gentle touch of staff members like Chris, who help ease any discomfort during donations.

However, some visitors have reported concerns regarding inconsistent communication about compensation and occasional lapses in professionalism among front-end staff. Instances of rudeness and unprofessional behavior have been noted, which may detract from the overall experience. Despite these mixed reviews, Grifols remains a popular choice for plasma donation in the region.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6:30 AM–6:30 PM 6:30 AM–6:30 PM 6:30 AM–6:30 PM 6:30 AM–6:30 PM 6:30 AM–6:30 PM 7 AM–3 PM Closed

📢 What do customers say about Grifols Interstate Blood & Plasma Donation Center?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, especially Chris who is noted for his gentle touch. Misleading information regarding compensation for donations, leading to dissatisfaction among donors.
Well-trained technicians that make the donation process smooth and enjoyable. Reports of unprofessional behavior from some staff members, particularly during conflicts.
Usually well-staffed, leading to minimal issues with blood draws. Inconsistent communication and rudeness from front desk staff, especially towards new donors.
Positive experiences reported by repeat donors who appreciate the care they receive. Concerns about the professionalism of some front-end staff, including inappropriate behavior and language.
Convenient hours for donations, accommodating various schedules. Issues with equipment malfunction and lack of proper monitoring during the donation process, leading to negative experiences.