BioLife Plasma Services - branch in Lubbock, 5047 Indiana Ave
What services can you find at BioLife Plasma Services - branch in Lubbock, 5047 Indiana Ave?
- Plasma Donation Services
- New Donor Process Assistance
- Health Screening and Physical Examinations
- Compensation for Plasma Donations
- Safety Protocols and Clean Environment
- Snack and Refreshment Provision for Donors
📍 Where can you find BioLife Plasma Services - branch in Lubbock, 5047 Indiana Ave?
BioLife Plasma Services, located at 5047 Indiana Ave, Lubbock, TX, offers a welcoming and professional environment for plasma donation. The friendly staff prioritize donor comfort and safety, ensuring that each individual feels at ease during the donation process. Though the procedure can take some time, they provide clear explanations and support throughout, making the experience as smooth and stress-free as possible.
The center's clean and organized facilities contribute to a positive atmosphere, while generous compensation for donations serves as an added incentive. Most visitors appreciate the attentive care given by the team, though it's advised to allow ample time for the complete process. Overall, BioLife Plasma Services is dedicated to donor satisfaction and community health.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 12–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–6 PM | 7 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Lubbock, 5047 Indiana Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who provide excellent care and support during the donation process. | Lengthy process that can take up to 2-4 hours, requiring donors to be patient and plan accordingly. |
| Clean and well-organized facility that creates a welcoming environment for donors. | Inconsistent communication from staff regarding eligibility and requirements, leading to confusion and wasted time for some donors. |
| Quick and painless donation process, with staff ensuring comfort and understanding at every step. | Issues with staff behavior, including complaints about being treated poorly or unprofessionally in certain situations. |
| Generous compensation for donations, providing an incentive for returning donors. | Broken bathroom facilities that have not been addressed in a timely manner, affecting donor comfort. |
| Positive experiences reported by first-time donors, with staff making them feel comfortable and informed. | Strict closing times that may not accommodate late arrivals, leading to frustration for those with work commitments. |