Octapharma Plasma - branch in Louisville, 2817 W Broadway
What services can you find at Octapharma Plasma - branch in Louisville, 2817 W Broadway?
- Plasma Donation
- Referral Program
- Screening Services
- Payment for Donations
- Enrollment and Scheduling System
- Clean and Organized Facilities
📍 Where can you find Octapharma Plasma - branch in Louisville, 2817 W Broadway?
Octapharma Plasma, located at 2817 W Broadway, Louisville, KY 40211, offers a consistent environment for plasma donation in the Russell borough of Louisville. The center is noted for its cleanliness and organization, creating a welcoming space for donors. While many staff members are praised for their professionalism and friendliness, experiences may vary, with some patrons expressing concerns about particular interactions.
The center operates daily, including extended hours on weekdays from 7 AM to 7 PM and shorter hours on weekends. While visitors appreciate the smooth donation process, some feedback highlights areas for improvement, especially regarding the payment system and communication with donors. Overall, Octapharma Plasma aims to provide a supportive atmosphere for all donors, while addressing ongoing concerns.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–5 PM | 7 AM–5 PM |
📢 What do customers say about Octapharma Plasma - branch in Louisville, 2817 W Broadway?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who are eager to help | Referral bonuses are not received despite multiple referrals |
| Clean and well-organized premises | Difficulty in reaching customer service for assistance |
| Smooth donation process from start to finish | Inconsistent staff attitudes, with some being rude |
| Positive experiences with certain staff members | Location is considered inconvenient by some donors |
| Great atmosphere with fun interactions during visits | Payment system is criticized for low compensation for occasional donors |
| Unprofessional behavior from certain staff members |