American Red Cross Blood Donation Center - branch in Louisville, 520 E Chestnut St
What services can you find at American Red Cross Blood Donation Center - branch in Louisville, 520 E Chestnut St?
- Platelet Donation Services
- Plasma Donation Services
- Whole Blood Donation Services
- Apheresis Donation Services
- Entertainment Options (Netflix, Hulu, DVDs)
- Complimentary Snacks and Drinks (including fresh popcorn)
📍 Where can you find American Red Cross Blood Donation Center - branch in Louisville, 520 E Chestnut St?
The American Red Cross Blood Donation Center in Phoenix Hill, Louisville, offers a welcoming environment for donors. With comfortable seating and a selection of entertainment options, donors can relax while they contribute to vital health needs. The center features snacks and drinks, including fresh popcorn, ensuring a pleasant experience after donation. The staff is known for their professionalism and friendly demeanor, making each visit feel accommodating and supportive.
Despite the positive atmosphere, some donors have had mixed experiences regarding appointment management and staffing levels. While many appreciate the care and respect shown by the team, others have encountered delays that impacted their donation process. Overall, the center aims to create a family-like ambiance, encouraging community members to participate in lifesaving donations.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 11 AM–7 PM | 11 AM–7 PM | 10 AM–6 PM | 7 AM–3 PM | 7 AM–3 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about American Red Cross Blood Donation Center - branch in Louisville, 520 E Chestnut St?
 Good Points |  Complaints |
|---|---|
| Friendly and accommodating staff who treat donors with humor and respect. | Inconsistent appointment management, leading to delays in starting the donation process. |
| Comfortable and modern facilities with newer chairs and entertainment options like Netflix and Hulu. | Some donors experienced issues with staff missing veins, causing discomfort and discouragement. |
| Good selection of snacks and drinks available after donation, including fresh popcorn. | Insufficient staffing during peak times, resulting in longer wait times for assistance. |
| Professional atmosphere combined with a family-like environment. | Miscommunication regarding donation types, leading to wasted time for donors who were not informed about the current needs. |
| Quick donation process, with some experiences taking less than half an hour from check-in to check-out. | Lack of immediate assistance for first-time donors, causing confusion and frustration. |
| Encouraging environment that makes donors look forward to the experience of giving blood. |