1 American Red Cross Blood Donation Center - branch in Livonia, 36650 Five Mile Rd
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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11 AM–7:15 PM | 11 AM–7:15 PM | 11 AM–7:15 PM | 8 AM–4:15 PM | Closed | 6:30 AM–2:45 PM | 6:30 AM–2:45 PM |
The American Red Cross Blood Donation Center in Livonia, Michigan, offers a welcoming environment for potential donors. Located at 36650 Five Mile Rd, the center is dedicated to providing a supportive experience during blood and plasma donations. Friendly staff members assist donors through the process, ensuring comfort and addressing any concerns. Visitors can enjoy a rest area and light snacks post-donation, contributing to a positive experience.
Operating hours vary throughout the week, with convenient options available for donors. Appointments can be scheduled directly through their app, but it's recommended to arrive on time to reduce potential wait times. While experiences may vary, many donors appreciate the professionalism and care provided by staff members, making it a valuable place to give back to the community.
Services
- 👍 Plasma Donation
- 👍 Platelet Donation
- 👍 Blood Donation
- 👍 Rapid Pass Check-in
- 👍 Online Appointment Scheduling
- 👍 Post-Donation Snacks and Rest Area
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Friendly and knowledgeable staff who make donors feel comfortable and appreciated. | Inconsistent scheduling and long wait times reported, leading to frustration among donors. |
Quick and efficient donation process with minimal wait times when scheduled properly. | Some staff members exhibit rude and unprofessional behavior, negatively impacting the donor experience. |
Supportive environment with snacks and rest areas available for donors. | Issues with the mobile app not reflecting real-time availability of donation machines. |
Staff members are willing to ask for help when needed, ensuring donor safety and comfort. | Poor communication regarding appointment status and wait times, causing confusion and dissatisfaction. |
Positive experiences reported by first-time donors, highlighting the professionalism of the team. | Wi-Fi connectivity issues at the center, making it difficult for donors to check in or access necessary information. |