Octapharma Plasma - branch in Lexington, 130 W Loudon Ave
What services can you find at Octapharma Plasma - branch in Lexington, 130 W Loudon Ave?
- Plasma Donation
- Health Screenings
- New Donor Orientation
- Compensation for Donations
- Referral Bonuses for Donors
- Community Support Programs
📍 Where can you find Octapharma Plasma - branch in Lexington, 130 W Loudon Ave?
Octapharma Plasma offers a plasma donation experience located at 130 W Loudon Ave, Lexington, KY 40508. Open daily from 7 AM, with varying closing times, the center aims to facilitate a welcoming and efficient environment for donors. Many visitors have noted the dedication of the staff, often highlighting their professionalism and kindness throughout the donation process.
However, experiences can vary significantly based on staffing levels. Some donors have reported long wait times, occasionally due to staff shortages. While many appreciate the friendly service, others express concern about management and efficiency issues. For those considering donation, Octapharma Plasma may provide both rewards and challenges within its community-focused mission.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–4 PM | 7 AM–4 PM |
📢 What do customers say about Octapharma Plasma - branch in Lexington, 130 W Loudon Ave?
 Good Points |  Complaints |
|---|---|
| Excellent and professional staff who are kind and helpful. | Inconsistent staffing leading to long wait times, sometimes exceeding 3 hours. |
| Smooth donation process with minimal wait times when fully staffed. | Management and policy changes have negatively affected the quality of service. |
| Great experience for new donors, making them feel welcome and comfortable. | Decreasing pay for donors over time, making it feel like a waste of time. |
| Some staff members are praised for their gentleness and patience during procedures. | Reports of rude behavior from some staff members, creating a negative experience for donors. |
| Positive community impact by donating blood. | Lack of transparency regarding appointment availability and wait times. |
| Convenient location with accessible hours. | Concerns about safety and professionalism, with reports of medical incidents during donations. |