Octapharma Plasma - branch in Lewisville, 2508 S Stemmons Fwy
What services can you find at Octapharma Plasma - branch in Lewisville, 2508 S Stemmons Fwy?
- Plasma Donation
- Compensation for Plasma Donation
- Health Screenings
- Phlebotomy Services
- Donor Education and Support
- Referral Bonuses for New Donors
📍 Where can you find Octapharma Plasma - branch in Lewisville, 2508 S Stemmons Fwy?
Located at 2508 S Stemmons Fwy, Lewisville, TX 75067, Octapharma Plasma provides a welcoming environment for donors. The center's staff are frequently praised for their friendliness and professionalism, with several donors highlighting the supportive atmosphere created by team members like Ashley and Thomas. Many visitors appreciate the efficient service, ensuring a smooth donation experience.
While some feedback mentions occasional challenges with staff communication during busy times, the overall sentiment remains positive. Most donors report that they feel well-cared for, and the location is noted for being quick and accommodating. Regular customers appreciate the encouraging words from management, contributing to a comfortable and safe space to donate plasma.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 9 AM–7 PM | 7 AM–7 PM | 9 AM–7 PM | 7 AM–7 PM | 9 AM–7 PM | 8 AM–5 PM | 8 AM–5 PM |
📢 What do customers say about Octapharma Plasma - branch in Lewisville, 2508 S Stemmons Fwy?
 Good Points |  Complaints |
|---|---|
| Fast and efficient service | Inconsistent service quality among staff |
| Friendly and professional staff | Issues with app support and staff knowledge |
| Safe and welcoming environment | Some staff members appear rushed and curt |
| Great experiences reported by multiple donors | Difficulty hearing staff due to masks and background noise |
| Helpful and knowledgeable employees like Ashley and Jatana | Complaints about pay deductions and perceived unfair practices |
| Encouraging management | Facility size can lead to busy wait times |
| Overall courteous and kind staff | Negative experiences reported at other locations |
| Easy process for new donors |