Grifols Talecris - Plasma Donation Center - branch in Lansing, 921 W Holmes Rd Suite 300
What services can you find at Grifols Talecris - Plasma Donation Center - branch in Lansing, 921 W Holmes Rd Suite 300?
- Plasma Donation Services
- New Donor Orientation
- Health Screening and Assessment
- Compensation for Donations
- Community Events and Promotions
- Referral Programs
📍 Where can you find Grifols Talecris - Plasma Donation Center - branch in Lansing, 921 W Holmes Rd Suite 300?
Grifols Talecris - Plasma Donation Center is conveniently located at 921 W Holmes Rd Suite 300, Lansing, MI 48910, in the Old Everett Neighborhood. This center offers a welcoming atmosphere for those looking to sell plasma. Many patrons appreciate the friendly and professional demeanor of the staff, creating a warm environment that encourages repeat visits.
While experiences vary, several donors have reported long wait times and mixed interactions with staff. However, the center maintains cleanliness and has created a community feel, with many employees remembered by name. Grifols Talecris features generous hours from Monday to Saturday, allowing flexibility for donors.
Schedules:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–3 PM | Closed |
📢 What do customers say about Grifols Talecris - Plasma Donation Center - branch in Lansing, 921 W Holmes Rd Suite 300?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff, especially Sierra who is noted for her kindness and attentiveness during donations. | Inconsistent staff professionalism, with reports of rude behavior and unhelpful responses to inquiries. |
| Clean and welcoming environment that makes donors feel comfortable and valued. | Issues with staff availability, leading to potential donors being turned away close to closing time. |
| Management is praised for being organized and maintaining a positive atmosphere. | Concerns about the medical staff's knowledge and decision-making regarding donor eligibility, causing frustration for some donors. |
| Shorter wait times compared to other plasma donation centers, making the experience more efficient. | Lack of acknowledgment and greeting upon arrival, leading to a negative first impression for some visitors. |
| Special events and gestures, such as providing meals for donors on holidays, enhance customer satisfaction. | Problems with the donation process, including mishandling that resulted in discomfort and dissatisfaction for some donors. |