CSL Plasma - branch in Lansing, 5015 S Cedar St Suite #150
What services can you find at CSL Plasma - branch in Lansing, 5015 S Cedar St Suite #150?
- Plasma Donation Services
- Streamlined Donation Process
- Medical Screening Services
- Phlebotomy Services
- Virtual Audits for Safety Compliance
- Blood Component Return Services
📍 Where can you find CSL Plasma - branch in Lansing, 5015 S Cedar St Suite #150?
CSL Plasma in Lansing offers individuals the opportunity to donate plasma for compensation, making it a viable option for those looking to earn extra income. Located at 5015 S Cedar St Suite #150, this center operates Monday to Friday from 6 AM to 7 PM and Saturday from 8 AM to 4 PM, providing flexible hours for donors. The staff includes dedicated employees who strive to make the donation experience friendly and efficient, though some patrons have reported mixed experiences with wait times and service.
While many commend the streamlined process and friendly staff, concerns about cleanliness and staffing levels have been expressed. Donors have noted varying interactions, with standout employees receiving recognition for their professionalism, while others have faced challenges during their visits. Despite some hurdles, loyal donors return to CSL Plasma due to its welcoming environment and the meaningful contribution of plasma donation.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 8 AM–4 PM | Closed |
📢 What do customers say about CSL Plasma - branch in Lansing, 5015 S Cedar St Suite #150?
 Good Points |  Complaints |
|---|---|
| Friendly and dedicated staff, especially Jace and Nevaeh, who provide excellent service and make donors feel comfortable. | Inconsistent staff performance, with some employees being rude or unprofessional during the donation process. |
| The donation process has been streamlined, reducing wait times significantly for some donors. | Frequent issues with being flagged for medical checks, leading to wasted trips for donors. |
| The center has a calming and friendly atmosphere, making it a welcoming place for donors. | Long wait times, especially in the afternoons, due to inadequate staffing and scheduling changes. |
| Some employees genuinely understand the purpose of their job and show compassion towards donors. | Concerns about cleanliness and hygiene practices, with reports of staff not changing gloves or cleaning surfaces properly. |
| Negative experiences with staff gossiping or being dismissive during medical emergencies. |