CSL Plasma - branch in Knoxville, 1616 Grand Ave

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What services can you find at CSL Plasma - branch in Knoxville, 1616 Grand Ave?

  • Plasma Donation Services
  • First-Time Donor Assistance
  • Online Questionnaire via Mobile App
  • Plasma Card Support
  • Health Screening for Donors
  • Compensation for Plasma Donations

📍 Where can you find CSL Plasma - branch in Knoxville, 1616 Grand Ave?

CSL Plasma, located at 1616 Grand Ave, Knoxville, TN, welcomes donors in a friendly and supportive environment. The dedicated staff is recognized for their caring attitude and professionalism, creating a positive experience for both first-time and returning donors. With convenient hours throughout the week, including 7 AM to 7 PM on weekdays and 8 AM to 4 PM on weekends, CSL accommodates busy schedules.

Many donors appreciate the efficient processes and cleanliness of the facility, which enhances the overall experience. The team, including familiar faces like Rhonda and Jodi, is known for their genuine care and friendliness, often making visits feel like reconnecting with a family. CSL Plasma is committed to ensuring that donors feel welcome and valued throughout their visit.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Knoxville, 1616 Grand Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, including Rhonda, Liz, and Jodi, who create a welcoming atmosphere. Issues with inclusivity and discrimination reported by a transgender donor, raising concerns about staff training and policies.
Clean facility that takes care of first-time donors. Lack of clear information regarding disqualifying medications, leading to wasted trips for potential donors.
Quick and efficient service, especially with the online questionnaire. Perceived low compensation for donors after initial visits, suggesting a focus on profit over donor appreciation.
Long-standing reputation with many returning donors who appreciate the care and professionalism of the staff. Negative experiences with specific staff members that overshadow positive interactions for some donors.
Positive experiences shared by multiple donors, highlighting the genuine care and connection from staff members.
Great customer service that makes the donation process smooth and enjoyable.