CSL Plasma - branch in Kansas City, 3715 Broadway Blvd

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What services can you find at CSL Plasma - branch in Kansas City, 3715 Broadway Blvd?

  • Plasma Donation Services
  • Health Screenings for Donors
  • Compensation for Plasma Donations
  • Phlebotomy Services
  • Nutritional Support for Donors
  • Hydration Assistance for Donors

📍 Where can you find CSL Plasma - branch in Kansas City, 3715 Broadway Blvd?

CSL Plasma, located at 3715 Broadway Blvd, Kansas City, MO, offers a friendly atmosphere for donors in the Hanover Place area. The center prides itself on maintaining a clean environment and employing a helpful staff, with many patrons highlighting the kindness and professionalism of team members like Tay and Alice. Visitors can donate plasma during convenient hours, including evenings and weekends.

While experiences may vary, numerous reviews indicate that the center is dedicated to improving donor satisfaction. Under the leadership of the new director, Margie, customers have noted positive changes in service and staff demeanor. Overall, CSL Plasma aims to create a welcoming environment for all donors, though individual experiences may differ.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 8 AM–3 PM 8 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Kansas City, 3715 Broadway Blvd?

Positive reviews icon Good Points Negative reviews icon Complaints
Helpful and polite staff, especially Amber and Kendra who assist with finding veins for donations. Inconsistent experiences with phlebotomists, leading to missed veins and complications during donations.
Clean and well-maintained facility, contributing to a positive donation experience. Unprofessional behavior from the doctor conducting physicals, causing delays and frustration for donors.
Compassionate and skilled phlebotomists like Alice who provide excellent care during donations. Rude customer service over the phone, with reports of staff being uninterested in helping.
Positive experiences reported with staff members like Tay, who are professional and supportive. Long wait times reported, leading to dissatisfaction among donors.
New director Margie praised for improving customer service and creating a welcoming environment for donors. Confusing and changing policies regarding the use of prescription glasses, causing frustration for donors.