Grifols Biomat USA - Plasma Donation Center - branch in Kalamazoo, 167 E Kalamazoo Ave
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Kalamazoo, 167 E Kalamazoo Ave?
- Plasma Donation
- Blood Pressure Monitoring
- Health Screenings
- Compensation for Donations
- Kiosk Check-In System
- Training for Phlebotomists
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Kalamazoo, 167 E Kalamazoo Ave?
Grifols Biomat USA is a plasma donation center located at 167 E Kalamazoo Ave, Kalamazoo, MI, in the vibrant Central Business District. Known for its accessibility, the center operates Monday through Saturday with varying hours. While many donors appreciate the efficient process, experiences can vary. Some comments highlight positive interactions with well-trained staff, making for a smoother donation experience, especially for those seeking a quick visit.
On the other hand, several donors have noted issues with staff attitudes and long wait times, suggesting a need for improved customer service. Concerns over equipment accuracy, such as blood pressure machines, have also been raised. Overall, Grifols Biomat USA offers a range of experiences that potential donors may want to consider before visiting.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–2 PM | Closed |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Kalamazoo, 167 E Kalamazoo Ave?
 Good Points |  Complaints |
|---|---|
| Quick donation process, typically completed within 1.5 hours | Rude and unprofessional staff behavior reported by multiple donors |
| Well-trained staff who minimize bruising during donation | Inaccurate blood pressure machines causing concern for donors |
| Positive experiences reported by long-term donors | Long wait times due to staff chit-chat and short staffing |
| Some staff members prioritize donor experience and maintain a positive attitude | Inability to make appointments leading to unreliable donation times |
| Good financial compensation for donors, especially college students | Kiosk technology issues causing frustration during check-in |
| Loud and disrespectful behavior from some donors not addressed by staff |