CSL Plasma - branch in Joliet, 1530 W Jefferson St
What services can you find at CSL Plasma - branch in Joliet, 1530 W Jefferson St?
- Plasma Donation Services
- Health Screenings for Donors
- Compensation for Plasma Donations
- On-site Medical Supervision
- Donor Education and Support
- Clean and Safe Donation Environment
📍 Where can you find CSL Plasma - branch in Joliet, 1530 W Jefferson St?
CSL Plasma, located at 1530 W Jefferson St, Joliet, IL, offers a supportive environment for plasma donation. With dedicated staff members who strive to ensure donor comfort, many visitors appreciate the professionalism and kindness shown throughout the donation process. From addressing concerns about nerves to handling the technical aspects of donation with care, the team is committed to providing a positive experience for everyone.
While some donors have reported longer wait times and issues with staff interactions, they also highlight the overall cleanliness of the facility and the friendly atmosphere. Each visit can vary, yet the personnel’s approach to creating a welcoming space is frequently mentioned, encouraging repeat visits from satisfied donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 9 AM–6 PM | 7 AM–7 PM | 9 AM–6 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in Joliet, 1530 W Jefferson St?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff, particularly Yesenia and Yareli, who provide comfort and support to nervous donors. | Reports of rude behavior from some staff members, particularly towards colleagues, which can create a negative environment. |
| Clean and well-maintained facility, contributing to a positive donation experience. | Concerns about the handling of donations, including issues with needle placement and bruising after procedures. |
| Short wait times, even during busy periods, ensuring donors are attended to promptly. | Inconsistent customer service experiences, with some donors feeling disrespected and undervalued during their visits. |
| Long-standing trust from regular donors who appreciate the respectful treatment they receive. | Long wait times reported during check-in, leading to frustration among donors. |
| Positive experiences reported by many donors, highlighting the welcoming atmosphere and great service. | Allegations of inappropriate practices regarding clothing and weight requirements for donations. |