Grifols Biomat USA - Plasma Donation Center - branch in Jacksonville, 1213 Country Club Rd
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Jacksonville, 1213 Country Club Rd?
- Plasma Donation Services
- Online Appointment Scheduling
- Health Screening and Assessment
- Plasma Donation Education
- Compensation for Donors
- Referral Programs for New Donors
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Jacksonville, 1213 Country Club Rd?
Grifols Biomat USA, located at 1213 Country Club Rd, Jacksonville, NC, is a plasma donation center where individuals can contribute to a worthwhile cause. Visitors have noted that the staff is generally friendly and professional, making the donation process quite comfortable. New donors may experience a longer wait time due to thorough initial screenings, ensuring donor safety. It often features a clean environment and convenient online appointment scheduling.
However, some patrons have expressed concerns regarding wait times and communication, particularly during busy hours. There have been reports of unclear policies and inconsistent experiences based on individual interactions with staff. Overall, Grifols Biomat USA remains a place where the community can come together to support plasma donation, despite some areas that could benefit from improved management and clarity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 9 AM–2 PM | 8 AM–3 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Jacksonville, 1213 Country Club Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who make the donation process comfortable for first-time donors. | Long wait times, especially for new donors, leading to frustration. |
| Thorough screening process ensures donor safety and well-being. | Lack of clear communication regarding donation guidelines and requirements, causing confusion. |
| Clean and quiet environment, making it a pleasant place to donate. | Inconsistent information provided by staff, leading to misunderstandings about donation policies. |
| Quick in-and-out experience on less busy days, allowing for efficient donations. | Staff behavior perceived as unprofessional, with reports of being scolded or treated disrespectfully. |
| Easy online appointment scheduling for convenience. | Discrimination concerns regarding eligibility based on living situations, such as residing in an RV park. |