BioLife Plasma Services - branch in Jacksonville, 9312 Arlington Expy
What services can you find at BioLife Plasma Services - branch in Jacksonville, 9312 Arlington Expy?
- Plasma Donation Services
- New Donor Registration
- Health Screening and Physicals
- Compensation for Plasma Donation
- Online Appointment Scheduling
- Referral Bonus Programs
📍 Where can you find BioLife Plasma Services - branch in Jacksonville, 9312 Arlington Expy?
BioLife Plasma Services, located at 9312 Arlington Expy, Jacksonville, FL 32225, offers a space for individuals looking to sell their plasma. The facility has a friendly atmosphere and a dedicated staff who strive to create a positive experience for donors. However, prospective donors should be prepared for longer wait times, especially during initial visits, which can range from 3 to 4 hours due to thorough screening processes. It is recommended to schedule appointments online in advance, as walk-ins are not accommodated.
While many staff members receive praise for their professionalism and kindness, some donors have noted challenges related to understaffing and communication. To make the most of the experience, visitors are encouraged to bring entertainment such as headphones or a book, and to stay hydrated beforehand. Overall, BioLife Plasma Services aims to facilitate plasma donation while improving customer service based on donor feedback.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–6 PM | 9 AM–5 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Jacksonville, 9312 Arlington Expy?
 Good Points |  Complaints |
|---|---|
| Friendly and kind staff who are knowledgeable and efficient. | Long wait times, often exceeding 3-4 hours, especially for new donors. |
| Painless donation process with thorough physical examinations. | Understaffed, leading to confusion and delays in the donation process. |
| Some donors report shorter wait times after the first appointment. | Inconsistent communication regarding appointment status, causing frustration for donors. |
| Great atmosphere for those who can wait, providing a break from daily life. | Lack of seating for waiting donors, forcing them to stand or sit on the floor. |
| New donor bonus coupons available, though sometimes require follow-up to activate. | Some staff members exhibit unprofessional behavior, leading to a negative experience. |