BioLife Plasma Services - branch in Jacksonville, 6690 Normandy Blvd

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What services can you find at BioLife Plasma Services - branch in Jacksonville, 6690 Normandy Blvd?

  • Plasma Donation Services
  • Phlebotomy Services
  • New Donor Orientation
  • Discount Programs for Future Donations
  • Health Screenings and Assessments
  • Referral Programs for Donors

📍 Where can you find BioLife Plasma Services - branch in Jacksonville, 6690 Normandy Blvd?

BioLife Plasma Services, located at 6690 Normandy Blvd, Jacksonville, FL 32205, offers a friendly environment for those looking to donate plasma for compensation. Visitors appreciate the welcoming atmosphere created by staff like Kaitlyn, Chad, and Noel, who are known for their professionalism and kindness. New donors may experience longer wait times during their first visit, but many leave satisfied with their overall experience, highlighting effective communication and support from team members.

While some reviews mention areas for improvement, particularly regarding staff interactions, most clients express gratitude for the care received. Donors have praised individual employees, such as Allie and Katlin, for their exceptional skills and dedication to making the donation process as comfortable as possible. BioLife seeks to balance busy operations while ensuring that each donor feels respected and valued.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 9 AM–7 PM 9 AM–7 PM 9 AM–7 PM 9 AM–7 PM 8 AM–4 PM 8 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Jacksonville, 6690 Normandy Blvd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and accommodating staff, including notable mentions like Allie, Katlin, Sheila, Chad, and Noel who provide excellent service. Reports of disrespectful behavior from some staff members, particularly towards new donors, leading to a negative experience.
Many donors report a positive experience with the staff being polite and professional. Long wait times reported, especially for first-time donors, with some waiting up to 4 hours without being seen.
Efficient handling of busy days, with staff like Katlin showing great work ethic by clocking back in to help. Concerns about staff gossiping and unprofessional attitudes, which can create an uncomfortable environment for donors.
Some donors appreciate the skill of the phlebotomists, especially those who are 'difficult sticks', resulting in successful donations on the first attempt. Inconsistent experiences reported, with some donors feeling that the quality of care diminishes during busy times.
Overall, a good reputation for professionalism and care, with several staff members highlighted for their exceptional service. Some donors feel that the staff need to take their roles more seriously, as lives are at stake in a blood donation center.