Plasma Biological Services - branch in Jackson, 104 Old Hickory Blvd E

What services can you find at Plasma Biological Services - branch in Jackson, 104 Old Hickory Blvd E?

  • Plasma Donation Services
  • Appointment Scheduling Assistance
  • Personalized Donor Care
  • Phlebotomy Services for Difficult Veins
  • Health Screening and Lab Results
  • Comfort Amenities (e.g., blankets, music, movies)

📍 Where can you find Plasma Biological Services - branch in Jackson, 104 Old Hickory Blvd E?

Plasma Biological Services, located at 104 Old Hickory Blvd E, Jackson, TN 38305, is known for its welcoming atmosphere and friendly staff. Visitors often appreciate the upbeat environment with music and occasional movies during their donations. Many donors highlight the helpfulness of the staff, mentioning their eagerness to guide new donors through the appointment process and their professionalism in handling difficult situations.

While most experiences are positive, some feedback has indicated a need for better management of specific staff interactions. Donors have expressed that certain team members vary in their bedside manner, underscoring the importance of a supportive approach. Overall, Plasma Biological Services maintains a reputation for caring about their donors and creating a pleasant donation experience.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–6:30 PM 7 AM–6:30 PM 7 AM–6:30 PM 7 AM–6:30 PM 7 AM–6:30 PM 8 AM–4 PM Closed

📢 What do customers say about Plasma Biological Services - branch in Jackson, 104 Old Hickory Blvd E?

Positive reviews icon Good Points Negative reviews icon Complaints
Welcoming atmosphere throughout the donation process Unprofessional behavior from one staff member, causing discomfort to donors
Friendly and polite staff who care about donors Inconsistent phone support, making it difficult to get lab results
Enjoyable environment with music and occasional movies Some phlebotomists need more practice with difficult veins
Helpful staff who assist with appointment scheduling Issues with staff's bedside mannerisms
Quick service with many donors in and out in less than 2 hours Cold environment; suggestion for blankets due to low temperatures
Experienced phlebotomists who handle difficult veins well
Enthusiastic and happy staff members create a positive vibe