Carter BloodCare: Irving Donor Center
What services can you find at Carter BloodCare: Irving Donor Center?
- Whole Blood Donation
- Platelet Donation
- Plasma Donation
- Mobile Blood Drives
- Blood Donation Screening
- Donor Appreciation Gifts
📍 Where can you find Carter BloodCare: Irving Donor Center?
Carter BloodCare: Irving Donor Center is located at 7750 N MacArthur Blvd #115, Irving, TX 75063, in the vibrant Las Colinas area. The center offers various donation services and operates on a scheduled basis, with hours from 11 AM to 8 PM on Mondays, and 8 AM to 2 PM on weekends. Visitors report a mix of experiences, with some praising friendly staff and efficient procedures, particularly highlighting the expertise of phlebotomist Monica for her clear guidance and skill.
While many donors express satisfaction with the service, there are noted concerns regarding communication and the handling of donation procedures. Customers recommend being aware of the differences between donation types to avoid misunderstandings. The center strives to provide quality care, and feedback regarding improvements is welcomed for enhancing the overall donor experience.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 11 AM–8 PM | 8 AM–5 PM | Closed | 8 AM–5 PM | Closed | 8 AM–2 PM | 8 AM–2 PM |
📢 What do customers say about Carter BloodCare: Irving Donor Center?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff | Recent complaints about staff demeanor and rudeness |
| Quick and efficient check-in process | Issues with bruising and hematomas during donations |
| Generous thank you gifts for donors | Inconsistent experiences with staff professionalism |
| Positive experiences with specific phlebotomists like Monica | Concerns about cleanliness and equipment during procedures |
| Long-time donors report satisfaction with service | Lack of clear communication regarding donation types |
| Good location and accessibility | Staff sensitivity to complaints about discomfort |
| Some staff are praised for their customer service | Inadequate COVID-19 safety measures observed |
| No response from management to customer complaints |