Grifols - branch in Indianapolis, 5341 E Thompson Rd
What services can you find at Grifols - branch in Indianapolis, 5341 E Thompson Rd?
- Plasma donation services
- Free little library for donors
- Book donation program
- Screening for donation eligibility
- Saline cycle for donors
- Check-in process for donations
📍 Where can you find Grifols - branch in Indianapolis, 5341 E Thompson Rd?
Grifols, located at 5341 E Thompson Rd, Indianapolis, IN 46237, is a blood center that serves the Franklin Township community. Open Thursday to Sunday with extended hours, the center aims to provide a convenient experience for donors. Visitors have access to a free little library, allowing them to take or donate books as a small token of appreciation for their contributions.
However, experiences at Grifols can vary. While some find the check-in process straightforward, there have been accounts of unprofessional behavior among staff, particularly regarding interpersonal interactions with donors. Despite occasional challenges, many appreciate the friendly atmosphere and professionalism exhibited by several employees who strive to make the donation process efficient and accessible.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about Grifols - branch in Indianapolis, 5341 E Thompson Rd?
 Good Points |  Complaints |
|---|---|
| Convenient location for local donors | Staff is often unkempt and rude |
| Free little library for book donations and reading while donating | Inappropriate music playing loudly in the center |
| Easy check-in process | Lack of proper hygiene practices observed by staff |
| Some staff members are nice and professional | Staff members have been reported mocking donors |
| Fast and easy donation process for some donors | Unprofessional behavior from certain employees |
| Frequent complaints about slow service and lack of staff | |
| Issues with donor identification and check-in process | |
| Negative experiences reported with specific staff members |