CSL Plasma - branch in Indianapolis, 5905 Madison Ave Suite E
What services can you find at CSL Plasma - branch in Indianapolis, 5905 Madison Ave Suite E?
- Plasma Donation Services
- Blood Sample Collection
- Physical Examinations for Donors
- Compensation for Plasma Donations
- Health Screenings and Assessments
- Educational Videos for Donors
📍 Where can you find CSL Plasma - branch in Indianapolis, 5905 Madison Ave Suite E?
CSL Plasma, located at 5905 Madison Ave Suite E, Indianapolis, IN, offers a convenient option for individuals looking to donate plasma in Edgewood. The facility operates with varied hours throughout the week, making it accessible for donors with different schedules. While many appreciate the service, experiences can vary. Some donors have noted concerns regarding the consistency of care, particularly with staff interactions and the donation process itself.
Despite the mixed reviews, certain staff members stand out positively, such as a praised technician named Jeanette, known for her gentle approach and friendly demeanor. It’s advisable for potential donors to approach their visits with an open mind, as they may encounter a range of experiences during their time at CSL Plasma. To make the most out of their visit, it might be helpful to focus on the process and prepare for potential wait times.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 7 AM–6:30 PM | 9 AM–3 PM | 9 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in Indianapolis, 5905 Madison Ave Suite E?
 Good Points |  Complaints |
|---|---|
| Convenient location in Edgewood, Indianapolis | Frequent issues with the donation process, including vibrations through the needle and interruptions |
| Generally good rating of 3.9 | Inconsistent staff performance, with some being hurried and careless |
| Some staff members, like Jeanette, provide excellent service and make the donation process painless | Poor communication regarding appointments and procedures, leading to frustration |
| Open seven days a week with extended hours for convenience | Long wait times and system crashes causing delays |
| Opportunity to help others by donating plasma | Lack of customer service and support, with staff appearing annoyed when approached for help |
| Negative experiences with certain staff members, leading to confrontational interactions |