Grifols Biomat USA - Plasma Donation Center - branch in Independence, 11710 East 23rd St S
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Independence, 11710 East 23rd St S?
- Plasma Donation Services
- Health Screening and Blood Pressure Monitoring
- Mobile App for Appointment Check-In
- Personalized Donor Care and Support
- On-Site Medical Staff for Immediate Assistance
- Flexible Appointment Scheduling
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Independence, 11710 East 23rd St S?
Grifols Biomat USA - Plasma Donation Center, located in Independence, MO, offers a welcoming atmosphere for those looking to donate plasma. Visitors often comment on the exceptional staff who prioritize comfort and assistance throughout the donation process. The center features an app for easy check-in, enhancing the overall efficiency and reducing wait times for donors. Many appreciate the friendly demeanor of the employees and the clean, organized environment.
While the majority of experiences are positive, some donors have raised concerns about blood pressure readings and equipment consistency at various donation stations. It's noted that some staff members may benefit from improved communication skills. Despite this, the center remains a popular choice for individuals seeking to contribute to their community while earning compensation for their time.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 9 AM–2 PM | 9 AM–2 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Independence, 11710 East 23rd St S?
 Good Points |  Complaints |
|---|---|
| Exceptional staff who go above and beyond to ensure donor comfort | Inconsistent blood pressure readings that may not reflect actual health |
| Courteous and generally swift service | Some employees lack patience and listening skills |
| Clean facility with a pleasant atmosphere | Occasional complaints about staff talking negatively about donors |
| Quick and efficient appointment process with an app for check-in | Issues with equipment reliability, particularly at certain stations |
| Experienced staff with years of service | Perceived unfairness in retake policies and machine usage |
| Friendly and helpful employees, including standout individuals like Ol’ Boy and Chelsie | Negative experiences reported after bruising, leading to discomfort for donors |
| Positive environment with laughter and jokes that reduce stress | |
| Opportunity to help others while earning money |