Octapharma Plasma - branch in Houston, 9203 Stella Link Rd

What services can you find at Octapharma Plasma - branch in Houston, 9203 Stella Link Rd?

  • Plasma Donation Services
  • New Donor Orientation
  • Kiosk Check-In Services
  • Mobile App for Appointment Scheduling
  • Spin Wheel Incentive Program
  • Sanitized Donation Environment

📍 Where can you find Octapharma Plasma - branch in Houston, 9203 Stella Link Rd?

Octapharma Plasma, located at 9203 Stella Link Rd, Houston, TX 77025, provides a welcoming environment for individuals looking to donate plasma. Customers frequently commend the cleanliness and sanitization of the center, along with the friendly demeanor of the staff. Visitors have reported a generally smooth experience during the donation process, with staff taking the time to offer information and assistance to new donors.

While many clients appreciate the service, there have been comments concerning the wait times and efficiency during busy hours. Feedback suggests that improved staffing could enhance overall customer experience, as patrons have occasionally felt that lines were not managed optimally. However, the friendly atmosphere and professionalism of the team make Octapharma Plasma a favorable choice for plasma donation.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6:30 AM–7 PM 6:30 AM–7 PM 6:30 AM–7 PM 6:30 AM–7 PM 6:30 AM–7 PM 6:30 AM–7 PM 10 AM–4 PM

📢 What do customers say about Octapharma Plasma - branch in Houston, 9203 Stella Link Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Delightful and professional staff Issues with line management and skipping
Clean and sanitized environment Lack of staff presence during busy times
Smooth and efficient donation process App malfunctions causing inconvenience
Informative staff providing detailed information Long wait times at kiosks
Friendly and helpful employees Unfriendly interactions with some staff members
Positive experiences for new donors Slow check-in process with insufficient staffing
Sense of passion and pride in the facility Awkward atmosphere during certain interactions
Preferred site for many donors