CSL Plasma - branch in Houston, 5740 W Little York Rd

What services can you find at CSL Plasma - branch in Houston, 5740 W Little York Rd?

  • Plasma Donation Services
  • First-Time Donor Registration
  • Blood Draw Procedures
  • Health Screenings for Donors
  • Compensation for Donors
  • Post-Donation Care and Support

📍 Where can you find CSL Plasma - branch in Houston, 5740 W Little York Rd?

CSL Plasma, located at 5740 W Little York Rd, Houston, TX, is a plasma donation center that aims to provide a clean and smooth experience for its donors. Many visitors have praised individual staff members, citing their friendliness and professionalism, which helps ease the nerves of first-time donors. The facility operates on a varied schedule, open from 8 AM to 7 PM on weekdays and 8 AM to 3 PM on weekends.

However, some donors have reported long wait times, often exceeding two and a half hours, and expressed concerns about staff professionalism and efficiency. While a few employees are noted for their kindness, others have been described as dismissive and unhelpful, which may affect the overall experience for donors. Despite mixed reviews, CSL Plasma remains a resource for those looking to donate plasma in the Greater Inwood area.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8 AM–7 PM 8 AM–7 PM 8 AM–7 PM 8 AM–7 PM 8 AM–7 PM 8 AM–3 PM 8 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Houston, 5740 W Little York Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Clean facility Low overall rating (2.9)
Smooth donation process Long wait times, often exceeding two and a half hours
Kind and gentle staff, especially Ms. Ashley Staff perceived as rude and dismissive
Friendly and professional staff members like Frank, Chis, Kya, and Anneliese Unprofessional behavior from some employees
Some donors report quick and painless experiences Inconsistent experiences with staff friendliness
Good for first-time donors when staff is attentive Reports of staff making fun of donors
Slow processing times, with some donors waiting up to 5 hours
Concerns about staff not properly locating veins and causing discomfort