CSL Plasma - branch in Houston, 16950 Ella Blvd Suite 320

📍 Where can you find CSL Plasma - branch in Houston, 16950 Ella Blvd Suite 320?

CSL Plasma is located at 16950 Ella Blvd Suite 320, Houston, TX 77090. Known for its service in the plasma donation sector, the center operates with a consistent schedule, open daily from 7 AM to 7 PM on weekdays and 7 AM to 3 PM on weekends. Despite the high volume of donors, many individuals express concerns over the efficiency of the process, noting longer wait times than anticipated.

While some staff exhibit patience and friendliness, others have received criticism for their attitude and service. This has contributed to a mixed reputation in the community. Potential donors may want to consider these factors before their visit, as experiences can vary widely among different customers.

Schedules:

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
7 AM–7 PM	7 AM–7 PM	7 AM–7 PM	7 AM–7 PM	7 AM–7 PM	7 AM–3 PM	7 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Houston, 16950 Ella Blvd Suite 320?

Good Points	Complaints
Some staff members are patient and nice, providing a positive experience for certain donors.	Long wait times, often exceeding 3 hours, leading to frustration among donors.
Security presence is noted as chill and non-problematic, contributing to a safe environment.	Staff is frequently described as rude and unprofessional, with complaints about their attitude and lack of organization.
Some donors report having no issues during their visits, indicating that experiences can vary.	Management is criticized for not addressing the issues with staff behavior and long wait times.
The location is one of the few plasma donation centers in Houston, making it accessible for many donors.	Reports of discrimination and unprofessional conduct from specific staff members, leading to negative experiences for some donors.
	Difficulty in reaching helpful staff over the phone, with reports of unprofessional responses when calls are answered.