Biomat USA - branch in Houston, 8747 W Bellfort Ave

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What services can you find at Biomat USA - branch in Houston, 8747 W Bellfort Ave?

  • Plasma Donation
  • Blood Donation
  • Health Screenings
  • Donor Education Programs
  • Referral Incentives for Donors
  • Community Outreach Events

📍 Where can you find Biomat USA - branch in Houston, 8747 W Bellfort Ave?

Biomat USA, located at 8747 W Bellfort Ave, Houston, TX 77031, offers a friendly environment for those looking to donate plasma in Brays Oaks. The center is known for its clean facilities and attentive staff, including dedicated team members like Kareem, who consistently receive praise for their helpfulness. With flexible hours throughout the week, including extended hours on Fridays, Biomat USA accommodates a variety of schedules.

Despite some positive experiences, there have been concerns raised about the wait times and treatment of donors. Some patrons report long wait periods during busy mornings and issues with management regarding donor eligibility and comfort. Feedback indicates a mix of appreciation for the staff and dissatisfaction with certain operational aspects, highlighting the need for continuous improvement in their services.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–6 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–2 PM 7 AM–4 PM

📢 What do customers say about Biomat USA - branch in Houston, 8747 W Bellfort Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Polite and hardworking employees, especially noted by a donor named Kareem. Inconsistent treatment of donors, with reports of xenophobic behavior and discriminatory practices regarding identification.
Clean facility with smart and alert staff. Long wait times, especially during busy mornings, with insufficient staff to handle the volume of donors.
Some donors report a quick process despite busy times, indicating efficiency in certain situations. Management's decision to remove seating for returning donors, violating ADA regulations and causing discomfort for those waiting.
Long-standing history of donors returning, suggesting some level of trust and reliability in the service. Reports of unprofessional behavior from staff, including dismissive attitudes and lack of privacy during the donation process.