BioLife Plasma Services - branch in Houston, 13320 Richmond Ave.
What services can you find at BioLife Plasma Services - branch in Houston, 13320 Richmond Ave.?
- Plasma Donation Services
- Compensation for Donors
- Health Screenings and Vital Checks
- Plasma Collection Equipment
- Post-Donation Monitoring
- Snack and Hydration Services
📍 Where can you find BioLife Plasma Services - branch in Houston, 13320 Richmond Ave.?
BioLife Plasma Services in Houston, TX, is a center where individuals can donate plasma to support those in need. Located at 13320 Richmond Ave., this facility is open daily with varying hours throughout the week to accommodate donors. Many patrons have noted a clean environment, friendly staff, and an intention to provide a comfortable atmosphere during the donation process.
While numerous customers commend the attentiveness and professionalism of some team members, others have expressed concerns about staffing challenges and experiences with new employees. Feedback suggests that the level of care can vary, highlighting areas for improvement in training and operational efficiency. Overall, BioLife offers a community hub for plasma donation, prioritizing donor welfare amid ongoing challenges.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7 PM | 8 AM–5 PM | 8 AM–4 PM |
📢 What do customers say about BioLife Plasma Services - branch in Houston, 13320 Richmond Ave.?
 Good Points |  Complaints |
|---|---|
| Clean and organized facility | Unorganized and unprofessional service |
| Attentive and caring staff | Long wait times during busy hours |
| Good customer service from some employees | Inexperienced staff causing bruising and pain |
| Calm and friendly atmosphere | Rude employees, particularly one identified by a reviewer |
| Quick wait times at certain locations | Inconsistent quality of care |
| Compensation and snacks provided after donation | Poor training for staff leading to bad experiences |
| Lack of cleanliness in some locations | |
| Insufficient accommodations for patients' needs |