Vitalant Blood Donation- Henderson

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What services can you find at Vitalant Blood Donation- Henderson?

  • Blood Donation Services
  • Plasma Donation Services
  • Health Screenings
  • Iron Level Testing
  • Phlebotomy Services
  • Post-Donation Care and Support

📍 Where can you find Vitalant Blood Donation- Henderson?

Vitalant Blood Donation in Henderson offers a welcoming environment for individuals looking to make a difference through blood and plasma donation. Located at 601 Whitney Ranch Dr, Building D, Suite 20, this center provides convenient hours throughout the week, catering to busy schedules. Many have appreciated the attentiveness and care of the staff, particularly during the donation process.

However, experiences can vary; some donors have reported issues with appointment management and communication. While several staff members are described as professional and caring, occasional concerns about wait times and customer service have surfaced. Donors are encouraged to reach out and share their experiences, ensuring that their feedback contributes to the center's commitment to service and community support.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–3 PM 12:30–7:30 PM 12:30–7:30 PM 10 AM–5 PM 7 AM–3 PM 7 AM–3 PM 7 AM–3 PM

📢 What do customers say about Vitalant Blood Donation- Henderson?

Positive reviews icon Good Points Negative reviews icon Complaints
Staff members like Bea and Connie are attentive and caring during the donation process, ensuring donor safety and comfort. Numerous complaints about rude and unprofessional behavior from staff, particularly at the front desk.
Many donors appreciate the professionalism of the staff and the quick process of donating blood. Significant wait times reported despite having appointments, leading to frustration among donors.
The center provides a sense of pride for donors, making them feel valued for their contributions. Issues with appointment management, including names not being on the list and lack of communication about delays.
Some donors have had positive experiences with the front desk staff, noting their helpfulness and friendliness. Some donors have experienced condescending treatment from staff, which detracts from the overall experience.
Inflexibility regarding appointment times, with strict policies that do not accommodate slight delays.