ImmunoTek Plasma - branch in Greensboro, 4536 W Market St

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What services can you find at ImmunoTek Plasma - branch in Greensboro, 4536 W Market St?

  • Plasma Donation
  • New Donor Incentives
  • Emergency Appointments
  • Health Screenings
  • Phlebotomy Services
  • Documentation Assistance

📍 Where can you find ImmunoTek Plasma - branch in Greensboro, 4536 W Market St?

ImmunoTek Plasma, located at 4536 W Market St, Greensboro, NC, is a facility dedicated to providing a comfortable and welcoming environment for plasma donation. Many patrons appreciate the cleanliness of the center and the friendly nature of the staff. Some team members, like Sylvia and Shanisa, have received special recognition for their attentive care during the donation process, helping new donors feel at ease.

However, experiences at ImmunoTek can vary. While there are positive remarks regarding the efficiency and professionalism, several donors have reported inconsistencies with appointment confirmations and changes in compensation policies. This mixed feedback highlights the need for improved communication and customer service to ensure a reliable donation experience for all.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–3 PM Closed

📢 What do customers say about ImmunoTek Plasma - branch in Greensboro, 4536 W Market St?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff, creating a pleasant atmosphere for donors. Inconsistent communication regarding donor policies, leading to confusion about compensation for donations.
Clean and comfortable facility, making the donation experience more enjoyable. Reports of scheduling issues, including appointments not being honored despite email confirmations.
Efficient service, with many donors reporting quick processing times. Some staff members have been described as unfriendly or uncommunicative during visits.
Staff members like Sylvia and Shanisa are recognized for their exceptional care and support during the donation process. Frustration with the documentation process, causing delays and confusion for donors.
Management has shown responsiveness to complaints and has made efforts to correct issues. Concerns about decreasing compensation rates for plasma donations, leading to dissatisfaction among regular donors.