Versiti Blood Center of Michigan - branch in Grand Rapids, 1036 Fuller Ave NE

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What services can you find at Versiti Blood Center of Michigan - branch in Grand Rapids, 1036 Fuller Ave NE?

  • Plasma Donation Services
  • Mobile Blood Drives
  • Blood Quality Testing
  • Donor Education Programs
  • Post-Donation Refreshments (Cookies and Juice)
  • Life-Saving Impact Notifications (Donation Cards)

📍 Where can you find Versiti Blood Center of Michigan - branch in Grand Rapids, 1036 Fuller Ave NE?

The Versiti Blood Center of Michigan, located at 1036 Fuller Ave NE, Grand Rapids, MI 49503, serves the community by providing a welcoming environment for plasma donations. Operating hours include Monday through Wednesday and Friday until 7 PM and Saturday and Sunday from 7 AM to 2 PM. Many donors appreciate the helpful and friendly staff who prioritize safety and efficiency during the donation process. The center also emphasizes education, ensuring new donors feel comfortable and informed.

However, experiences can vary, with some donors reporting long wait times and less attentive service. While many enjoy the quick processes and friendly atmosphere, others have noted areas needing improvement, such as appointment scheduling. Overall, Versiti aims to support a vital cause, encouraging the community to donate plasma to save lives while continually working on enhancing the donor experience.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 6 AM–2 PM 7 AM–2 PM 7 AM–2 PM

📢 What do customers say about Versiti Blood Center of Michigan - branch in Grand Rapids, 1036 Fuller Ave NE?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and understanding staff who create a welcoming atmosphere for donors. Inconsistent staff behavior, with some donors reporting unprofessional and unwelcoming treatment.
Efficient and quick donation process, with minimal wait times. Long wait times and poor scheduling practices, leading to frustration among donors.
Clean and well-maintained facility. Lack of communication regarding procedures, leaving some donors feeling confused.
Educational staff who provide valuable information to first-time donors. Reports of health concerns, such as bruising after donations, indicating potential issues with care.
Personalized follow-up communication, such as cards informing donors of lives saved. Negative experiences with appointment management, causing delays and dissatisfaction.
Positive experiences reported by long-time donors, highlighting the rewarding nature of donating blood.