CSL Plasma - branch in Gastonia, 1519 S York Rd

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What services can you find at CSL Plasma - branch in Gastonia, 1519 S York Rd?

  • Plasma Donation
  • Compensation for Donations
  • Referral Bonuses
  • Health Screenings
  • Community Education Programs
  • Diversity and Inclusion Initiatives

📍 Where can you find CSL Plasma - branch in Gastonia, 1519 S York Rd?

CSL Plasma, located at 1519 S York Rd, Gastonia, NC 28052, offers individuals the opportunity to donate plasma in a community-oriented environment. While some donors appreciate the welcoming nature of the staff and the organization's commitment to saving lives, there are mixed reviews regarding wait times and overall efficiency. Patrons have highlighted that the process can be slow due to staffing challenges and operational procedures, leading to extended waits that may detract from the experience.

Donors report a range of interactions, with many enjoying the friendly service and sense of humor from the employees. However, concerns about the prioritization of efficiency over donor comfort and occasional unprofessionalism have been noted. Despite these inconsistencies, CSL Plasma remains a vital resource in the Gastonia area, dedicated to the important mission of helping patients in need.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–3 PM 7 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Gastonia, 1519 S York Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and respectful staff who treat donors with kindness and equality. Long wait times due to understaffing and inefficient processes.
Family-oriented atmosphere with a sense of community. Staff often prioritize efficiency over donor comfort and health.
Knowledgeable staff who provide information about health and history. Inconsistent communication and unprofessional behavior from staff.
Management is approachable and willing to help when needed. Complaints about the new machines being painful and poorly addressed.
Donors appreciate the opportunity to save lives and give back to the community. Concerns about management's lack of accountability and dismissive attitude towards donor issues.