CSL Plasma - branch in Fort Wayne, 108 E Pettit Ave
What services can you find at CSL Plasma - branch in Fort Wayne, 108 E Pettit Ave?
- Plasma Donation Services
- New Donor Processing
- Physical Exams
- Pre-screening Interviews
- Plasma Donation Sessions
- Compensation via CSL Plasma Visa Debit Card
- Swag Bags with Useful Items
- Free WiFi Access
- Entertainment Options (Music, Videos)
📍 Where can you find CSL Plasma - branch in Fort Wayne, 108 E Pettit Ave?
CSL Plasma, located at 108 E Pettit Ave, Fort Wayne, IN 46806, offers a friendly atmosphere for plasma donation. The center features a welcoming staff that provides detailed explanations of the donation process. First-time donors may find the overall experience smooth, with the actual donation taking approximately 35 minutes after initial screenings. While some patrons have reported longer wait times and occasional noise from the machines, many leave with a sense of gratitude for the service they received.
Visitors can donate plasma during convenient hours, including Monday through Friday from 7 AM to 7 PM, and shortened hours on Saturday and Sunday (7 AM to 4 PM). The center is well-regarded for its engaging staff and user-friendly system for payments, including the provision of a prepaid Visa card for donors. While there may be some variability in individual experiences, several customers appreciate the effort made by management to address concerns.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–4 PM | 7 AM–4 PM |
📢 What do customers say about CSL Plasma - branch in Fort Wayne, 108 E Pettit Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and engaging staff who explain the process in detail. | Long wait times reported by several donors, especially for the nurse's attention. |
| Quick donation process, taking about 35 minutes after initial setup. | Inconsistent staff practices, with some not feeling for veins before sticking, leading to discomfort. |
| Timothy, the manager, is praised for his patience and handling of difficult situations with care. | Unprofessional behavior from some staff members, causing frustration for donors. |
| Clean and well-maintained facility with a polished appearance. | Poor customer service experiences reported, particularly regarding communication and responsiveness. |
| Generous compensation for donations, with payments loaded onto a convenient Visa debit card. | Some donors experienced delays and felt rushed, especially close to closing time. |
| Overall pleasant experience for many first-time donors, with minimal wait times reported by some. | Bruising at the IV site reported by some donors, indicating potential issues with the donation process. |
| Access to free WiFi and the ability to bring music to pass the time during the donation process. |