BioLife Plasma Services - branch in Fort Wayne, 7921 Coldwater Rd
What services can you find at BioLife Plasma Services - branch in Fort Wayne, 7921 Coldwater Rd?
- Plasma Donation Services
- Compensation for Donors
- Health Screening and Vital Checks
- Blood Collection and Processing
- Donor Education and Support
- Referral Programs for New Donors
📍 Where can you find BioLife Plasma Services - branch in Fort Wayne, 7921 Coldwater Rd?
BioLife Plasma Services, located at 7921 Coldwater Rd, Fort Wayne, IN 46825, provides a welcoming environment for plasma donations. The center offers convenient hours throughout the week, including early morning and extended evening services. Staff members are praised for their friendly demeanor and skillful techniques, ensuring a pleasant donation experience for many individuals.
However, some donors have expressed concerns about wait times and staffing levels during peak hours. Reports indicate that delays can occur at various stages of the donation process, from check-in to the actual donation. Despite these critiques, BioLife strives to improve operational efficiency and enhance donor satisfaction.
Schedules:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–7:30 PM | 5:30 AM–7:30 PM | 5:30 AM–7:30 PM | 5:30 AM–7:30 PM | 5:30 AM–7:30 PM | 7 AM–4 PM | 7 AM–4 PM |
📢 What do customers say about BioLife Plasma Services - branch in Fort Wayne, 7921 Coldwater Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and skilled staff, with some donors reporting painless and quick experiences with the needle. | Severe understaffing during peak times leading to long wait times for check-in and donation process. |
| Good way to help others while earning extra income. | Inconsistent donation process, with reports of delays and poor management. |
| Some staff members are experienced and efficient, leading to positive donation experiences. | Some staff members appear nonchalant and unhurried, causing frustration among donors. |
| Convenient location with a decent rating of 4.1. | Issues with machine settings leading to complications during donations, such as blown veins and bruising. |
| Lack of effective communication and management response to donor complaints. |