CSL Plasma - branch in Fort Smith, 1200 S Waldron Rd STE 155A
What services can you find at CSL Plasma - branch in Fort Smith, 1200 S Waldron Rd STE 155A?
- Plasma Donation Services
- Mobile App for Check-In
- Compensation for Plasma Donations
- Health Screening for Donors
- Comfortable Donation Environment
- Educational Resources on Plasma Donation
📍 Where can you find CSL Plasma - branch in Fort Smith, 1200 S Waldron Rd STE 155A?
CSL Plasma, located at 1200 S Waldron Rd STE 155A, Fort Smith, AR, offers a welcoming environment for plasma donation. The facility prioritizes cleanliness and efficiency, often aiming to get donors in and out within about an hour. Many patrons appreciate the friendly and professional staff, with specific mentions of team members like Chance and Aubrie who enhance the overall experience. The center is known for utilizing a convenient app for check-ins, making the donation process smoother for regulars.
However, experiences can vary, with some individuals expressing concerns about customer service and staff performance. While many find the team attentive and caring, there are reports of inconsistent experiences that may affect overall satisfaction. Prospective donors are encouraged to educate themselves on the benefits and hazards associated with plasma donation to ensure a safe and informed experience at CSL Plasma.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 8 AM–4 PM | Closed |
📢 What do customers say about CSL Plasma - branch in Fort Smith, 1200 S Waldron Rd STE 155A?
 Good Points |  Complaints |
|---|---|
| Clean and well-maintained facility | Inconsistent quality of service from staff |
| Friendly and professional staff | Some staff members lack experience and professionalism |
| Efficient check-in process with app | Issues with blood draw techniques leading to discomfort |
| Quick service even during busy times | Management has been reported as unprofessional |
| Positive experiences with specific staff members like Chance, Audrie, and Clarita | Long wait times for new donors |
| Great first-time donor experience | Poor communication regarding donor eligibility |
| Regular donors feel fairly compensated | Negative experiences reported by multiple clients |
| Staff is attentive to donor comfort |