BioLife Plasma Services - branch in Flint, G3559 Miller Rd
What services can you find at BioLife Plasma Services - branch in Flint, G3559 Miller Rd?
- Plasma Donation Services
- New Donor Bonus Program
- Compassionate Accommodations for Donors
- Health and Safety Monitoring
- Intake and Screening Services
- Referral Bonus for Donors
📍 Where can you find BioLife Plasma Services - branch in Flint, G3559 Miller Rd?
BioLife Plasma Services, located at G3559 Miller Rd, Flint, MI 48507, offers a welcoming atmosphere for donors in the Flint area. The staff is frequently described as friendly and professional, creating a pleasant environment for first-time and returning donors alike. Most experiences highlight a clean facility and timely donation processes, though some patrons note occasional wait times after completing their donations.
However, there have been mixed reviews regarding the center's policies and responsiveness. Some donors express disappointment with management and operational procedures, particularly in resolving issues like deferrals or complications during the donation process. While many appreciate the caring nature of the staff, they also emphasize the need for improvement in handling donor concerns and maintaining consistent communication.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 9 AM–7 PM | 9 AM–7 PM | 9 AM–7 PM | 9 AM–5 PM | 7 AM–4 PM | Closed |
📢 What do customers say about BioLife Plasma Services - branch in Flint, G3559 Miller Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who create a pleasant atmosphere for donors. | Inconsistent management practices leading to negative experiences for some donors. |
| Timely donation process with minimal wait times for most donors. | Reports of unprofessional behavior from management, particularly in handling donor concerns and pain. |
| Clean facility that is well-maintained. | Issues with equipment setup causing complications during the donation process. |
| Positive experiences reported by multiple donors, highlighting the kindness of employees. | Long wait times for assistance when problems arise, leading to discomfort and frustration for donors. |
| Staff members, like Miss Trina, are noted for their excellent bedside manner and ability to make donors feel at ease. | Concerns about the security of personal information, with reports of compromised cards and fraudulent charges. |
| Some donors appreciate the cheerful environment and even enjoy the singing of staff members during their visit. | Some donors experienced significant delays in being disconnected from machines after donation, causing discomfort and dissatisfaction. |
| Cassandra, a staff member, is recognized for her friendly demeanor and personal touch in remembering donor names. |