BioLife Plasma Services - branch in Eau Claire, 4710 Commonwealth Ave
What services can you find at BioLife Plasma Services - branch in Eau Claire, 4710 Commonwealth Ave?
- Plasma Donation Services
- Saline Infusion for Donors
- Health Screening and Assessment
- Plasma Collection using Advanced Machines
- Post-Donation Care including Ice Packs
- First-Time Donor Orientation and Support
📍 Where can you find BioLife Plasma Services - branch in Eau Claire, 4710 Commonwealth Ave?
BioLife Plasma Services, located at 4710 Commonwealth Ave, Eau Claire, WI, offers a friendly atmosphere for those looking to donate plasma. Customers often appreciate the helpfulness of the staff, who are known to be kind and professional. While many visits start seamlessly, some patrons note variability in wait times, which can range from instant to a couple of hours. Feedback indicates that busy days may require more staffing to accommodate the influx of donors efficiently.
The facility is generally clean, although experiences can vary, particularly with service at the front desk. While some have encountered challenges during their initial visits, most agree on the overall professionalism of the team. Donors express gratitude for the efforts of the staff in making the donation process smooth and painless, with many highlighting individual nurses who excel at managing even the most challenging situations.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 9 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 8 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Eau Claire, 4710 Commonwealth Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who provide excellent care and support during the donation process. | Inconsistent wait times, with some visits taking up to 2 hours compared to the expected 1 hour. |
| Quick and efficient service, especially for experienced donors who know the process. | Issues with equipment, leading to complications during the donation process, such as machine malfunctions and improper saline administration. |
| Clean facility with a generally welcoming atmosphere. | Some staff members, particularly at the front desk, have been reported as unfriendly or unhelpful, creating a negative first impression. |
| Staff is skilled at handling difficult veins, making the donation process less painful. | Limited staffing on busy days, resulting in longer wait times and delays in the donation process. |
| Positive experiences reported by many donors, highlighting the kindness and professionalism of the team. | Lack of attention to detail in facility maintenance, such as empty soap dispensers in the bathroom. |