Octapharma Plasma - branch in Durham, 3500 N Roxboro St Suite 1-A

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What services can you find at Octapharma Plasma - branch in Durham, 3500 N Roxboro St Suite 1-A?

  • Plasma Donation
  • Health Screenings
  • Compensation for Donations
  • Hydration Products
  • Onboarding Process Assistance
  • Appointment Scheduling

📍 Where can you find Octapharma Plasma - branch in Durham, 3500 N Roxboro St Suite 1-A?

Octapharma Plasma, located at 3500 N Roxboro St Suite 1-A, Durham, NC 27704, offers a welcoming environment for individuals seeking to sell plasma. Known for its friendly staff, many visitors commend the professionalism displayed during the donation process. While most employees create a positive atmosphere, some guests have noted concerns regarding operational efficiency and appointment scheduling, which occasionally leads to longer wait times.

Clients frequently mention their experiences with staff members who provide clear explanations and reassurance throughout the procedure. However, there have been reports of inconsistent practices that can lead to discomfort for some donors. Overall, Octapharma Plasma remains committed to fostering a supportive atmosphere, enhancing the donation experience for potential and returning donors alike.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–3 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–4 PM 7 AM–4 PM

📢 What do customers say about Octapharma Plasma - branch in Durham, 3500 N Roxboro St Suite 1-A?

Positive reviews icon Good Points Negative reviews icon Complaints
Professional and welcoming staff, especially noted for their kindness and thoroughness in explaining the donation process. Inconsistent quality of care, particularly with needle insertion, leading to discomfort and fear for some donors.
Excellent teamwork among employees, creating a positive atmosphere for donors. Reports of staff gossiping on the work floor, causing delays and a lack of professionalism.
Many customers report successful donation experiences with minimal issues. Long wait times for vital checks and donations, suggesting a need for better scheduling and management.
Friendly environment where staff engage with donors, making the experience more enjoyable. Issues with equipment malfunctioning, leading to negative experiences and deferred donations without proper follow-up.