Durham Red Cross Blood, Platelet and Plasma Donation Center
What services can you find at Durham Red Cross Blood, Platelet and Plasma Donation Center?
- Platelet Donation
- Plasma Donation
- Blood Donation
- Walk-in Registration
- Post-Donation Care and Support
- Donor Appreciation Gifts
📍 Where can you find Durham Red Cross Blood, Platelet and Plasma Donation Center?
At the Durham Red Cross Blood, Platelet and Plasma Donation Center, located at 4737 University Dr, Durham, NC 27707, potential donors can expect a warm and friendly atmosphere. The welcoming front desk staff and skilled phlebotomists work diligently to ensure a smooth donation experience. Many visitors appreciate the attention to comfort and care during the procedure, with staff members answering questions and providing support throughout the process.
The center offers a variety of hours to accommodate different schedules, welcoming walk-in donors and those with appointments. Community members who wish to contribute to a vital cause will find that the staff is dedicated and genuinely grateful for each donation. With snacks and occasional gifts, the center strives to make the experience enjoyable for everyone involved.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 1–7 PM | 8 AM–7 PM | 1–7 PM | 8 AM–7 PM | 8 AM–12:30 PM | 8 AM–2 PM | Closed |
📢 What do customers say about Durham Red Cross Blood, Platelet and Plasma Donation Center?
 Good Points |  Complaints |
|---|---|
| Welcoming front desk staff that create a pleasant atmosphere for donors. | Chronically understaffed, leading to long wait times and slow service. |
| Efficient and friendly phlebotomists who make the donation process comfortable. | Instances of miscommunication regarding appointment times, causing frustration for donors. |
| Well-organized center that facilitates donations effectively. | Negative experiences reported with call center staff, including rudeness and lack of helpfulness. |
| Positive experiences reported by multiple donors, highlighting the kindness of staff. | Some phlebotomists may lack the necessary skills or patience, leading to uncomfortable experiences for donors. |
| Excellent aftercare with thorough explanations and support for donors' questions. | Inconsistent experiences reported, with some donors feeling unwelcome or doubted about their ability to donate. |
| Nurses express gratitude for donations and provide small gifts as tokens of appreciation. |