Octapharma Plasma - branch in Des Moines, 2574 Hubbell Ave Suite 101
What services can you find at Octapharma Plasma - branch in Des Moines, 2574 Hubbell Ave Suite 101?
- Plasma Donation Services
- Compensation for Donors
- Health Screening and Assessment
- On-Site Medical Staff
- Flexible Donation Hours
- Clean and Safe Donation Environment
📍 Where can you find Octapharma Plasma - branch in Des Moines, 2574 Hubbell Ave Suite 101?
Octapharma Plasma, located at 2574 Hubbell Ave Suite 101, Des Moines, IA 50317, offers a welcoming atmosphere for donors in Fairmont Park. The center prides itself on cleanliness despite ongoing construction and is known for its friendly staff, including standout team members like Jenny, who is noted for her gentle approach and ability to make donors feel at home. The operation runs smoothly with efficient processes, although some donors have expressed a desire for clearer communication regarding medication eligibility to enhance the overall experience.
The plasma bank accommodates donor schedules with flexible hours, including weekends, making it easy for patrons to find a suitable time. Customers can expect a clean environment and courteous service throughout their visit. While many appreciate the pay structure, feedback suggests that adjustments may be needed to support donors who can only commit once a week. Overall, Octapharma Plasma fosters a sense of community and teamwork among its dedicated staff.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Des Moines, 2574 Hubbell Ave Suite 101?
 Good Points |  Complaints |
|---|---|
| Great atmosphere and cleanliness despite ongoing construction. | Lack of an updated list of medications that disqualify donors, leading to wasted time for some individuals. |
| Exemplary customer service, with staff like Tim and the friendly bearded guy praised for their demeanor. | Suggestion to ask about medications earlier in the process to avoid delays. |
| Jenny is highlighted for her exceptional care and professionalism, making donors feel welcome and safe. | Concerns about the pay scale for donors, particularly for those who can only donate once a week, making it less appealing to continue donating. |
| Friendly and professional staff who explain the donation process thoroughly and answer questions. | Potential for extended wait times due to the non-appointment system, depending on the time of day. |
| Convenient hours of operation, not requiring appointments, allowing flexibility for donors. | |
| Positive experiences reported by multiple donors, with many returning for future donations. |