CSL Plasma - branch in Des Moines, 3420 Martin Luther King Jr Pkwy Suite 100
What services can you find at CSL Plasma - branch in Des Moines, 3420 Martin Luther King Jr Pkwy Suite 100?
- Plasma Donation
- Health Screening Services
- Compensation for Donors
- Referral Programs
- Community Engagement Events
- Educational Workshops on Plasma Donation
📍 Where can you find CSL Plasma - branch in Des Moines, 3420 Martin Luther King Jr Pkwy Suite 100?
CSL Plasma, located at 3420 Martin Luther King Jr Pkwy Suite 100, Des Moines, IA, is a facility dedicated to plasma donation. The center offers extended hours during the week, accommodating donors on Monday, Tuesday, and Wednesday from 7 AM to 7 PM, and Friday from 7 AM to 7 PM too. On Saturday, hours are 8 AM to 4 PM, while they remain closed on Sunday.
Many donors appreciate the friendly atmosphere and personalized service provided by the staff, with some even mentioning their enjoyment of the music played during visits. However, experiences can vary, with reports of inconsistent service and long wait times. Prospective donors are encouraged to consider their individual experiences when deciding to visit.
Schedules:
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 10 AM–7 PM | 7 AM–7 PM | 10 AM–7 PM | 7 AM–7 PM | 8 AM–4 PM | Closed |
📢 What do customers say about CSL Plasma - branch in Des Moines, 3420 Martin Luther King Jr Pkwy Suite 100?
 Good Points |  Complaints |
|---|---|
| Friendly and caring staff who create a welcoming atmosphere | Unprofessional and unfriendly staff at times, leading to uncomfortable experiences |
| Most staff members remember regular donors by name and engage in friendly conversation | Concerns about potential bias or discrimination during the donation process |
| Clean and well-maintained facility | Long wait times to get to the donor floor after testing |
| Good compensation for donations | Inconsistent communication regarding donation eligibility |
| Positive experiences with phlebotomists, making the process smoother | Issues with the verification process and management's response to concerns |
| Fun environment with enjoyable music during visits | Some staff members exhibit rude behavior, impacting the overall experience |