BioLife Plasma Services - branch in Des Moines, 3333 SE 14th St #125

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What services can you find at BioLife Plasma Services - branch in Des Moines, 3333 SE 14th St #125?

  • Plasma Donation Services
  • Compensation for Donors
  • Health Screenings and Assessments
  • Plasma Collection using Advanced Machines
  • Appointment Scheduling via Mobile App
  • Referral Bonuses for Donors

📍 Where can you find BioLife Plasma Services - branch in Des Moines, 3333 SE 14th St #125?

At BioLife Plasma Services in Des Moines, donors have the opportunity to earn money by donating plasma. Located at 3333 SE 14th St #125, the center operates with varied hours throughout the week, making it accessible for those with busy schedules. Many patrons appreciate the friendly staff and streamlined process, often completing their donations in just over an hour.

However, experiences can vary. Some donors have reported challenges with staff interactions and appointment systems, indicating a need for improved communication and organization. While numerous individuals share positive stories about the staff's welcoming demeanor, others express concern about inconsistency in service quality. Overall, BioLife aims to provide a supportive environment for plasma donation while addressing areas for improvement.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 6 AM–7 PM 6 AM–7 PM 6 AM–7 PM 6 AM–7 PM 9 AM–5 PM 7 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Des Moines, 3333 SE 14th St #125?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff, creating a welcoming environment for donors. Inconsistent staff behavior, with some employees displaying rudeness or lack of professionalism.
Efficient and streamlined donation process, with fast machines. Concerns about the competence of certain technicians, particularly regarding handling of equipment and donor care.
Most staff members are respectful and hardworking, with some standout employees like Janelle and Grace. Issues with appointment scheduling and communication, including unresponsive phone lines and app malfunctions.
Generally good experiences reported by frequent donors, with quick turnaround times for donations. Frustration over wait times and the order of service, with some donors feeling overlooked.
Positive feedback on the new pay scale and retention bonuses for donors. Negative experiences reported during peak times, leading to dissatisfaction with service.