Octapharma Plasma - branch in Denton, 1028 W University Dr
What services can you find at Octapharma Plasma - branch in Denton, 1028 W University Dr?
- Plasma Donation Services
- Health Screening and Assessment
- Phlebotomy Services
- Donor Compensation Programs
- Clean and Comfortable Donation Environment
- Personalized Donor Support
📍 Where can you find Octapharma Plasma - branch in Denton, 1028 W University Dr?
Octapharma Plasma is located at 1028 W University Dr, Denton, TX, providing a welcoming environment for plasma donation. Many donors appreciate the thoughtful and friendly staff, who take the time to explain the process thoroughly, ensuring a comfortable experience. The clean and quiet atmosphere allows for a relaxed setting, contributing to positive interactions between staff and donors.
However, there have been concerns regarding wait times and management, particularly during busy hours when staffing may be limited. While some frequent donors commend the professionalism and attentiveness of the staff, others have noted room for improvement in operational efficiency. Overall, Octapharma Plasma is a place where community members can donate plasma, with varying experiences reported by its visitors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Denton, 1028 W University Dr?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff who make donors feel comfortable and welcome. | Long wait times due to insufficient staff, often with only one technician available for many donors. |
| Clean and pleasant atmosphere with attention to detail. | Concerns about the competence of some staff members, particularly regarding health-related questions. |
| Efficient service with minimal waiting times for some donors. | High employee turnover, indicating potential management issues. |
| Professionalism and patience exhibited by the staff during the donation process. | Inconsistent experiences, with some donors feeling neglected or uncomfortable during their visit. |
| Positive experiences reported with specific staff members, such as Trevor and Daniela. | Temperature in the facility can be chilly, making some donors uncomfortable. |