CSL Plasma - branch in Dallas, 2837 S Westmoreland Rd

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What services can you find at CSL Plasma - branch in Dallas, 2837 S Westmoreland Rd?

  • Plasma Donation Services
  • New Donor Orientation
  • Phlebotomy Services
  • Health Screening for Donors
  • Refreshments (Water and Crackers) for Donors
  • Incentive Payments for Plasma Donation

📍 Where can you find CSL Plasma - branch in Dallas, 2837 S Westmoreland Rd?

CSL Plasma, located at 2837 S Westmoreland Rd in Dallas, TX, is a plasma selling center that welcomes donors with a friendly and supportive environment. While the center has received mixed feedback regarding wait times and staff efficiency, some donors have highlighted exceptional employees like Erika S. and Angel, who have made their experiences enjoyable and stress-free. The facility also provides refreshments such as waters and crackers to help donors through the process.

Despite challenges such as staffing and high demand, many patrons appreciate the clean and well-maintained space. The center operates flexible hours throughout the week, making it easier for donors to find a convenient time to visit. With ongoing efforts to improve service and address concerns, CSL Plasma aims to offer a better experience for all donors.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Dallas, 2837 S Westmoreland Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Exceptional customer service, particularly from employees like Erika S. and Judie, who are professional, knowledgeable, and caring. Inconsistent staffing levels leading to long wait times, with reports of donors waiting over an hour.
Quick and efficient service, even during busy times, with staff like Angel ensuring donors are comfortable and attended to. Lack of professionalism among some staff, with instances of employees yelling at each other, creating a stressful environment for donors.
Clean and well-maintained facility that enhances the overall donor experience. Occasional lack of urgency from associates, resulting in delays during the screening process.
Positive experiences reported by many donors, highlighting the staff's ability to make the process stress-free and enjoyable. Reports of favoritism among staff, allowing some donors to cut in line, which can frustrate others.