Octapharma Plasma - branch in Council Bluffs, 3415 W Broadway A
What services can you find at Octapharma Plasma - branch in Council Bluffs, 3415 W Broadway A?
- Plasma Donation
- Health Screening Services
- Donor Rewards Program
- Comfortable Donor Lounge
- On-Site Medical Staff
- Fast and Efficient Donation Process
📍 Where can you find Octapharma Plasma - branch in Council Bluffs, 3415 W Broadway A?
Octapharma Plasma, located at 3415 W Broadway A, Council Bluffs, IA, offers a welcoming atmosphere for both new and returning donors. The staff are known for their friendliness and professionalism, making the donation experience comfortable and efficient. Many donors appreciate the personalized attention they receive, especially from team members like Berry and Ashley, who consistently greet everyone with warmth and positivity.
With convenient hours throughout the week, Octapharma Plasma aims to accommodate busy schedules. While most reviews highlight an overall positive experience, some recent feedback suggests that the staff may occasionally feel overworked. Nevertheless, the center remains a popular choice among the community, thanks to its dedicated personnel and commitment to donor care.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 6:30 AM–7 PM | 6:30 AM–7 PM | 6:30 AM–7 PM | 6:30 AM–7 PM | 6:30 AM–7 PM | 6:30 AM–5 PM | 6:30 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Council Bluffs, 3415 W Broadway A?
 Good Points |  Complaints |
|---|---|
| Friendly and supportive staff, especially long-term employees like Ashley S and Berry. | Some staff members appear burnt out or overworked, leading to occasional mistakes. |
| Efficient and quick service, minimizing wait times for donors. | Concerns about understaffing during busy times, which may affect service quality. |
| Positive atmosphere with staff who are welcoming and communicative. | Recent reports of nervousness among donors due to staff fatigue. |
| Staff members are knowledgeable and make the donation process smooth and comfortable. | |
| Consistent positive experiences reported by long-term donors. |